What our customers say...
Our best references come from our own enthusiastic customers. Read what they say about FACT-Finder:
Mydays.de increased its turnover with FACT-Finder by 33 %, with a 30 % increase in conversion rate and a 4% larger shopping basket.
Implementation following the successful test went smoothly and without any problems. We are highly satisfied with the rapid attention to our needs and requirements; also with the speed of the search. The next step is the roll-out to all countries and the introduction of the recommendation engine.
Marco Popp, Head of Ecommerce & eCRM at mydays
We decided to use FACT-Finder for the re-launch of our online shop. The comprehensive consultation and competent support from the side of FACT-Finder in the preparatory phase have given us more time and certainty to concentrate on other topics relevant to the launch – and this has left a lasting and positive impression.
Martin Behnisch, Head of Ecommerce, juwelo.tv
We have been enthusiastic customers of FACT-Finder for many years. For us, the FACT-Finder name means competent advice, quick reaction times from their employees, an uncomplicated and excellent implementation, as well as comprehensive support. The search algorithms and tools that FACT-Finder makes available provides the best search results, which are a major factor in maintaining the satisfaction of our customers. The filtering offered by the After Search Navigation has been especially highly regarded by Hessnatur users.
Kornelia Hejduk, e-Commerce Web Design, hessnatur.com
After the integration of FACT-Finder our conversion rate increased substantially. What we consider to be very positive is the excellent feedback from the customers due to the extraordinarily accurate search results. As a company, FACT-Finder provides us with outstanding analysis options and reporting tools that enable greater transparency. We have also been impressed with the expert advice and service from Omikron!
Robert Schleebaum, Manager E-Commerce, Deerberg Versand GmbH
The search is now 'lightning-fast' and provides our Internet shop with a clear competitive advantage. Performance measurements show that FACT-Finder returns correct search results for 100% of all requests within a few seconds. This already fulfils critical market requirements for the future, and increases customer satisfaction.
Mag. Sok-Kheng Taing, Director of e-Business, Buero Handel GmbH